Frequently Asked Questions
Everything you need to know about shopping with Holland Cooper.
What is your standard delivery timeframe?
We offer standard delivery within 3-5 working days for the UK. International shipping times vary by location, typically arriving within 7-10 working days.
How do I return an item for a refund?
You can return any unworn items in their original packaging within 28 days of receipt. Please use our online returns portal to generate your shipping label.
How can I find the right size for me?
Each product page features a detailed size guide. Our clothing is designed for a tailored fit; if you are between sizes, we generally recommend sizing up.
Are your products made with sustainable materials?
We are committed to excellence and use premium British wool and responsibly sourced fabrics across our collections to ensure both quality and longevity.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible payment options through Klarna and Clearpay for our customers.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your parcel's progress.